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Changing Company Culture for Effective Problem Solving

This one-day workshop, based on the AIAG Guideline, CQI-10 Effective Problem Solving, is focused on identifying desired behaviors within your organization and changing the internal culture towards problem solving. It is not a detailed "How to" with regards to root cause analysis and reporting formats. Rather, it is a study of how to get your organization ready to implement effective problem solving.


At the completion of this training program, the participant should be able to:

  • Understand the AIGA CQI-10 Effective Problem Solving Guideline.
  • Define tools for identifying and evaluating the current culture in your organization towards problem solving.
  • Identify tools for implementing cultural change within your organization.
  • Apply tools for implementing the desired behaviors within your organization.
  • Source a review of best practices with regards to root cause analysis tools and reporting formats.

Who should Attend:

Mid- and upper-level management personnel who can cause change in your organization. 


Business & Community Institute

The Business & Community Institute
West Campus
Phone: (517) 483-1857
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