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Core Tools

This intense 3-day class provides auditors with a solid understanding of the concepts for each of the core tools, and most importantly, how to audit their application in an automotive environment. The GM, Ford and Chrysler Customer-specific requirements are also covered within the course content to provide exposure and audit strategies for these important requirements.

Topics:

At the completion of this training program, the participants will have worked with the following topics:

  • The concepts and methods behind each of the core tools
  • Strategies for auditing each of the tools
  • How to audit customer-specific requirements

Introduction:

  • The Importance of Advanced Quality Planning
  • APQP and ISO/TS 16949:2009
  • Key APQP Concepts

APQP Phase I - Plan and Define

  • Requirements and Audit Points

APQP Phase 2 - Product Design and Development

  • Requirements and Audit Points
  • DFMEA: Concepts, Development and audit Points
  • Workshop: Evaluating DFMEAs

APQP Phase 3 - Process Design and Development

  • Requirements and Audit Points
  • PFMEA: Concepts, Development and Audit Points
  • Workshop-Developing and Evaluating PFMEAs

APQP Phase 4 - Product and Process Validation

  • Requirements and Audit Points
  • SPC: Process Capability
  • MSA: Concepts, Development and Audit Points
  • Workshop: Performing and Evaluating Gage Studies
  • PPAP: Development and Audit Points
  • Workshop: Evaluating PPAP Packages

APQP Phase 5 - Feedback, Assessment and Corrective Action

  • Requirements and Audit Points
  • SPC: Process Capability
  • Control Charts for Variables
  • Control Charts for Attributes
  • Workshop: Evaluating Control Charts
  • Customer Satisfaction

Who should Attend:

Internal quality auditors, audit program managers, supplier quality engineers and other individuals involved in internal auditing to ISO/TS 16949:2009. Please note that the overview of the core tools assumes previous experience and/or training in the automotive approach to process-based auditing. Auditors with no previous exposure or training in the process approach should consider attending the ISO/TS 16949 Internal Auditing course.

 

Business & Community Institute

The Business & Community Institute
West Campus
Phone: (517) 483-1857
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