LANSING COMMUNITY COLLEGE

                               CURRICULAR GUIDE

Quality Management
Associate in Applied Science Degree

Curriculum Code: 0246  (Effective Fall 2000 - Summer 2005)

Quality management is an area of study which focuses on the managerial
principles and statistical techniques that are necessary to continuously
improve organizational effectiveness and ensure the delivery of high quality
products and services.  The quality management program offers students the
opportunity to develop skills required for a career in quality with an
emphasis in management areas.  Students will study areas such as accounting,
general business, international business, organizational development,
probability and statistics, control charts, problem solving, quality
improvement teams, quality planning and systems management,cost of quality,
applied statistics and experimental design.  This program provides excellent
preparation for students to pursue certification through the American Society
for Quality Control (ASQC) as a Certified Quality Technician or Manager.

PREREQUISITES
Students should see the "Course Descriptions" section of this catalog or the
Course Schedule for course prerequisite information.  Basic skills assessment
and advising information may be found on page 8 of this catalog.

GENERAL EDUCATION
General education is an important part of this program and includes a
mathematics competency requirement.  To fulfill the mathematics competency
requirement, students may need to complete specific course work in
mathematics.  For information on how to fulfill all general education
requirements, see page 23.

INFORMATION
Contact the Technology Careers Department, Gannon Vocational-Technical Center,
Room 136, telephone number (517) 483-1336.

REQUIREMENTS                                                 TOTAL: 41 CREDITS
CODE        TITLE                                                 CREDIT HOURS
ACCG 101    Accounting Info for Management                                   3
QUAL 100    Intro Quality Assurance                                          4
QUAL 103    Probability/Stats Qual Assur                                     4
QUAL 104    Process Control Charting                                         3
QUAL 107    Problem-Solving Techniques                                       3
QUAL 124    Quality Service/Customer Satis                                   3
QUAL 200    Quality Improvement Teams                                        4
QUAL 203    Quality Systems Management                                       4
QUAL 205    Cost of Quality                                                  3
QUAL 212    Applied Stats/Qual Assur                                         4
QUAL 224    Supervisory Skills for Quality                                   3
QUAL 242    Quality Auditing                                                 3

LIMITED CHOICE REQUIREMENTS                                  TOTAL: 22 CREDITS
Complete the indicated number of credits from each CHOICE listed below.

CHOICE 1:   General Education Core Areas                            12 Credits
(See the "GENERAL EDUCATION" section above)
            Writing Core Area                                                3
            Speech Communication Core Area                                   3
            Science/Technology Core Area                                     3
            Global Perspectives and Diversity Core Area                      3
            Mathematics Competency (See page 23 for information on
            how to fulfill this requirement. Course work may be needed.)

CHOICE 2:   Additional Related Courses                              10 Credits
QUAL 115    Metrology                                                        4
QUAL 121    Intro Statistical Process Cont                                   3
QUAL 124    Quality Service/Customer Satis                                   3
QUAL 209    Reliability                                                      3
QUAL 224    Supervisory Skills for Quality                                   3
QUAL 239    Qual Plan/Project Management                                     4
QUAL 251    Current Qual Assur Topics                                        1
QUAL 252    Current QA Topics II                                             2

            MINIMUM TOTAL                                                   63

SUGGESTED COURSE SEQUENCE
Students should see course descriptions to find out when departments plan to
offer courses.  Students who for any reason are unable to follow the course
sequence suggested below (for example, those who are part-time, have
transferred in courses from another school, or have prerequisites to fulfill)
should contact an academic advisor or counselor for help with adjustments.

I                 II                III               IV
ACCG 101          QUAL 104          QUAL 200          QUAL 205
QUAL 100          QUAL 107          QUAL 212          Lim.Ch.
QUAL 103          QUAL 203          QUAL 242          Lim.Ch.
QUAL 124          QUAL 224          Lim.Ch.           Lim.Ch.
Lim.Ch.           Lim.Ch.           Lim.Ch.