LANSING COMMUNITY COLLEGE
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CURRICULUM GUIDE |
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Computer Support Specialist |
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Associate in Business Degree |
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Curriculum Code: 0713 (Effective Fall 2004 - Summer 2009) |
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Computer support specialists install, modify and make minor
repairs to computer hardware and software systems and provide
technical assistance and training to system users. They install
or assist service personnel in installation of hardware and
peripheral components, such as monitors, keyboards, printers,
and disk drives on user's premises, following design or
installation specifications. They may also load software
packages into the computer; instruct users in use of equipment,
software, and manuals; answer clients' inquiries concerning the
systems operation; and diagnose system hardware, software, and
operator problems. |
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PREREQUISITES
Students should see Course Descriptions or Course
Offerings for course prerequisite information. See the
Assessment and Placement Testing section for skills
assessment and advising information. |
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INFORMATION
Contact the Information Technology and Office Systems
Department, Old Central Building, Room 137, telephone number
483-1546. |
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REQUIREMENTS |
TOTAL:
39
CREDITS |
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CODE |
TITLE |
CREDIT HOURS |
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CITA 115 |
Microsoft PowerPoint |
3 |
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CITA 119 |
Microsoft Word |
3 |
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CITA 126 |
Excel |
3 |
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CITA 133 |
Microsoft Access Database |
3 |
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CITF 108 |
Microsoft Windows |
2 |
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CITF 110 |
Intro Computer Info Systems |
3 |
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CITF 120 |
Operating Systems Concepts |
3 |
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CITF 200 |
Info Sys Tech/Problem Solving |
3 |
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CITN 220 |
Networking Concepts |
3 |
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CITP 110 |
Intro Computer Programming |
4 |
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CITS 120 |
Computer Hardware Support |
3 |
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CITS 130 |
Computer Software Support |
3 |
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CITW 150 |
Internet Literacy |
3 |
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LIMITED CHOICE REQUIREMENTS |
TOTAL: 25-32 CREDITS |
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Complete the indicated number of credits from EACH
CHOICE listed below. |
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CHOICE 1: General Education Core Areas |
16-20 Credits |
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(See General Education Core Requirements for information
on how to fulfill these requirements. Core area proficiency
exams, where appropriate, are available for each core area.) |
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Communication Core Area (See Note 1) |
3 |
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Global Perspectives and Diversity Core Area (See Note 2) |
3-4 |
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Mathematics Core Area (See Note 3) |
3-4 |
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Science Core Area (See Note 4) |
4-5 |
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Writing Core Area (See Note 5) |
3-4 |
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CHOICE 2:
Computer Related
(See Note 6) |
6-8 Credits |
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CITA 150 |
Desktop Publishing PageMaker |
3 |
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CITA 219 |
Advanced Microsoft Word |
3 |
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CITA 226 |
Excel ? Advanced |
3 |
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CITA 233 |
Advanced Microsoft Access |
2 |
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CITD 250 |
Database Concepts |
3 |
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CITF 260 |
Systems Analysis and Design |
4 |
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CITN 270 |
Novell Netware Administration |
3 |
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CITP 200 |
Programming Microsoft Access |
3 |
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CITS 285 |
Computer Support Internship |
2-3 |
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CITW 160 |
Developing Pages for the Web |
3 |
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CHOICE 3: Accounting |
3-4 Credits |
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ACCG 100 |
Practical Accounting Non-Major |
3 |
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ACCG 210 |
Principles of Accounting I |
4 |
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MINIMUM TOTAL |
64 |
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NOTES: |
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1. |
SPCH 110 or SPCH 120 is recommended for the Communication Core
area. |
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2. |
OADM 275 is recommended for the Global Perspectives and
Diversity Core area. |
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3. |
MATH 119 is recommended for the Mathematics Core area. |
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4. |
ISCI 131 is recommended for the Science Core area. |
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5. |
WRIT 121 or WRIT 124 is recommended for the Writing Core area. |
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6. |
Other CIT_ prefix courses may be approved for CHOICE 2 by a
Computer Information Technology Program advisor. |
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7. |
For graduation from this program, a student must have earned a
minimum 2.0 grade in each course with a CIT_ prefix. |
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SUGGESTED COURSE SEQUENCE |
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Students should see course descriptions to find out when
departments plan to offer courses. Students who for any reason
are unable to follow the course sequence suggested below (for
example, those who are part-time, have transferred in courses
from another school, or have prerequisites to fulfill) should
contact an academic advisor or counselor for help with
adjustments. |
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I |
II |
III |
IV |
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CITA 115 |
CITA 119 |
CITF 120 |
CITF 200 |
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CITA 126 |
CITA 133 |
CITS 120 |
CITN 220 |
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CITF 108 |
CITP 110 |
CITS 130 |
CITW 150 |
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CITF 110 |
Lim.Ch.1 |
Lim.Ch.1 |
Lim.Ch.2 |
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Lim.Ch.1 |
Lim.Ch.1 |
Lim.Ch.1 |
Lim.Ch.2 |
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Lim. Ch.3 |
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