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Computer Lab User Guidelines

Service

Lab Technicians are available throughout the semester to assist you with problems in the operation of equipment and software. Lab Technicians can be found at the front check-in / check-out counter, they are responsible for answering general questions, and will do their best job to assist you in the completion of your assignments. If you have a question, please do not hesitate to ask. Two things to remember when working with computers are:

Read the screen. Frequently the information that you need is available either on the screen or through a help screen in the program you are operating.

If you begin to feel frustrated take a short break. Frustration often leads to a number of negative feelings and effects. These can eventually lead to an overall feeling of being unable to learn any computer system or program. If you take a short break, you can then return to solve the problem with a fresh perspective.

Limitations of Services

There are some limitations to the above services. Employees are not required to help with other personal technology tasks such as social media sites, downloading music, etc. and are not allowed to do your homework for you. They are available to assist you with the technological tools needed to complete your homework. Lastly, employees cannot help students on personal devices.

Items Left in the Lab

Lansing Community College, and the TLC Computer lab, are not responsible for any items left in the lab or classrooms. Any items left in these areas are left at your own risk. We suggest if you must leave your workstation, take your belongings with you as well. Public Safety maintains a lost and found service for items left in the classrooms, rest rooms, and lounges. Any items left in the lab will be turned over to Public Safety. Items can be retrieved by going to GB 201, or by calling Lost and Found at 483-1800. 

Help

The lab has reference materials on various subjects for use in the lab. All you need is a student ID to borrow the information while you work in the lab. The college also offers tutorial services for students that need more help. They can be reached by calling 483-1206, or by stopping into the Tutorial Services office, A&S 103.

Saving

There are many ways to save your files when you study in the computer lab. You can use a USB Flash Drive to save files and take them with you. Alternatively, you may save files to student or personal email account. Keep in mind that all files saved on the lab computers are temporary and will be automatically deleted once you log off. For more information, please see Alternatives to Saving and Helpful Tips.

Printing

Printing credits are required to print to any student printer at LCC. The number of credits required to print varies by the type of job and printer. An initial allotment of 150 credits will be given to each enrolled student every semester and a user may accrue up to a maximum of 500 total credits. (You may check the status of your account at any time by logging into myLCC Portal.) The LCC printing system operates using the following credit assessment: Laser Printing - 1 credit per page Color Printing - 5 credits per page Plotting - 20 credits per page Unused credits expire after one year beginning August 2017.  

General Lab Rules

  • The TLC computer lab is for currently enrolled students and employees only. No guests allowed.
  • Children are not allowed in the computer lab.
  • Quiet atmosphere required. 
    • Talking on the phone in the computer lab is prohibited. Please silence your devices. 
    • Out of respect for other students, please no talking or group work. 
    • Students must use headphones while listening to audio in the computer lab. Please keep volume low. Students need to bring their own personal headphones (headphones are not available to be checked out for general use).
  • Lab employees are available to help with educational and general LCC related tasks. 
    • Employees are not required to help with other personal technology tasks such as social media sites, downloading music, etc.
    • Employees are not allowed to help students on personal devices.
    • Employees are not allowed to do your homework for you. They are available to assist you with the technological tools needed to complete your homework.
    • Out of courtesy to other students, please limit conversations with employees. 
  • Unauthorized copying/installing of unauthorized software is not permitted. 
  • Tampering with hardware or software settings will not be tolerated.
  • Lab employees are not responsible for personal belongings left unattended in the computer lab. 
  • Accessing any pornographic/inappropriate websites is prohibited. Public safety will be notified.
  • Sleeping in lab is not permitted. 
  • No loitering. 

Failure to comply with any of these rules may result in the suspension of lab privileges.

 

Computer Lab at Lansing Community College

TLC Computer Lab
Technology and Learning Center, Room 100
Phone: (517) 483-1038
Additional contact information »

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