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Collaboration Suite

Collaboration Suite is the file and communication system used by all LCC employees. Collaboration Suite is an integrated e-mail, calendar, task, and file management system.

Please click on one of the topics listed below for more information about the Collaboration Suite upgrade:

Microsoft Outlook Mail and Calendar

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OCS E-mail Web Client

Using E-mail link

Checking your quota
Click preferences, then click the envelope on the left, your quota will be displayed under the general tab.

How to use Spell Check
With you cursor in the body of the new message, click the spell check button on top menu bar.

Setting an Out of Office Profile
Click preferences,
click Auto reply
Check the box for "Automatically reply to Incoming Messages"
Set the date expiration, frequency and type a message.

Using Traditional Mail Client

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Network Files (accessible through MyLCC or Desktop shortcut)

Accessing Files through MyLCC

1 Login to MyLCC

2. Click the Content Services (Files) link in the Employee Quick links box.

3. If its your first time logging in click Yes to enable your Personal Library. (The personal library creates your private file store.)

Once your personal library is created you will be able to navigate to your personal files through the users folder located on the left hand navigation pane.

Creating a Profile In Microsoft Outlook

In order to access your Collaboration Suite e-mail account via Microsoft Outlook you need to first set up a profile. Please click the link below for instructions for creating your Profile in Outlook.

Creating a profile in Outlook for shared computers


Checking your Quota in Outlook

  1. Click the TOOLS Menu
  2. Point to imap4 folders
  3. Click server quota

Ability to choose how you want Connector for Outlook to display users' names

Available display formats are:

  • John C. Doe * Default View
  • Doe John C.
  • Doe, John C

Modify your Outlook Profile:

  1. Close Outlook
  2. Click the Windows Start button, and select Settings
  3. Select Control Panel from the pop up list, and double click the Mail icon.
  4. Click Show Profiles
  5. Select the appropriate Profile and click Properties
  6. Click E-mail Accounts
  7. Select the View or change existing e-mail accounts option
  8. Click Next
  9. Select Connector for Outlook and click Change. The Connector for Outlook profile settings dialog box opens

Next, choose a name format:

  1. Click the Calendar tab if necessary on the Connector for Outlook dialog box
  2. Click Advanced
  3. Click the Address Book User Display pull down menu, and select your desired display format
  4. Click OK, Finish and Close as necessary to close any open dialog boxes

Accessing Outlook from home

To access your LCC e-mail account from home by using Outlook you will need to create a profile to be used when you are at home. Please click on the link below for instructions for setting up a profile to be used at home. You can also access your E-mail from home through MyLCC, which does not require any additional setup.

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Setting permissions for the Calendar in Outlook

  1. Right click the icon for the folder that you want to change the Permissions properties.
  2. Click Properties.
  3. Click the Permissions tab.
  4. Click Add.
  5. Click Address Book.
  6. In the "Type name or select from list" type all or part of the users first name.
  7. Select the name and press OK on the Select Name dialog box and OK on the User Name dialog box.
  8. While the users name is highlighted select the level and type of permission you want them to have.
  9. Also check the box if you want them to have the ability to invite you to meetings.
  10. Click OK.

Viewing other user Calendars

  1. Right click on Calendar.

  2. Left click Open.

  3. Click File.

  4. Click Open.

  5. Click Other User's Folder.

  6. Click Name.

  7. In the "Show Names from the" box select the address book you want to use.

  8. In the "Type name or select from list" type all or part of the users first name.

  9. Select the name and press OK on the Select Name dialog box.

  10. In the "Open Other User's Folder" Dialog box click the down arrow for the Folder field and select Calendar (if it's not selected already).

  11. Click OK

If you have been granted access to someone else's Calendar and cannot view it or if you are trying to view a persons availability when scheduling a meeting and don't see the Attendee Availability tab please see below.

Setting a signature in Outlook

  1. Click Tools.

  2. Click Options.

  3. Click Mail Format tab.

  4. Click Signature.

  5. Click New.

  6. Create a name for the signature.

  7. Select how you wish to create your signature under the Choose how to create your signature.

  8. Click Next.

  9. Type the first line of your signature and press Enter to add new lines.

  10. Click Finish.

  11. Click OK.

  12. Click OK.

Requesting a return receipt using Outlook

  1. Create a New Mail Message.

  2. Click Options

  3. Check the box that says; "Request a read receipt for this message"

  4. Finish your email and click Send.

Creating a rule in Microsoft Outlook

You may want to create Rules (Filters or Agents) for Workflow Notifications, LCC_EMP memos, or ***SPAM***. A rule in Microsoft Outlook work client-side (only in Microsoft Outlook).

  1. Right Click on the message you want to create a rule for.

  2. Select Create Rule from the context menu.

  3. Check the appropriate condition. Usually it is the sender you want to filter by

  4. Click Next

  5. Check the appropriate box for what to do with the message.
    (It is recommended that you move these messages to a specified folder).

  6. Click on "select folder" to select a folder to move the message into.

  7. Browse and choose a folder.
    If you do not have a folder created at this point, you may create one now by clicking the New button.

  8. Click OK

  9. You will now be asked if you want to run this rule on messages already in your inbox, make your selection by checking the check box or leaving unchecked and click OK

Quickly add a sender to your personal Contacts

  1. Right click on the senders Name or E-mail address in the From line

  2. Choose Add to Contacts

Does Microsoft Outlook have type-ahead-addressing?

No. Microsoft Outlook uses a feature called Auto complete to quickly address message. Microsoft Outlook remembers and stores the E-mail addresses you type in the From, To, Cc, and Bcc boxes. When you begin entering a previously typed E-mail address, Outlook automatically recognizes it and completes the text for you. To accept a suggestion, all press the Enter key.

Why do I have a message in my Inbox with the subject ***Postmaster***?

Spam is unsolicited commercial E-mail. Virus and Spam checking is done server-side before mail messages arrive in your inbox. Messages identified by software on the server as spam have ***Postmaster** prefixed to the subject. Users can setup a rule to automatically move these messages to another folder.

Please forward SPAM that is not marked to notspam@lcc.edu

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Creating a rule in OCS email web client  (using Traditional Mail Client link)

You may want to create Rules (Filters or Agents) for Workflow Notifications, LCC_EMP memos, or ***SPAM***. A rule in MyLCC Mail works server-side (in Microsoft Outlook and MyLCC Mail).

  1. log into MyLCC

  2. Click the employee tab

  3. Click "Traditional Mail Client" from the Employee Quicklinks box on the right side of the screen.

  4. Enter your TUID and password to logon. 

  5. Right Click on the message you want to create a rule for.

  6. Select Create Rule from the context menu.

  7. Check the appropriate condition. Usually it is the sender you want to filter by

  8. Click Next

  9. Check the appropriate box for what to do with the message.
    (It is recommended that you move these messages to a specified folder).

  10. Click on the word "specified" to select a folder to move the message into.

  11. Browse and choose a folder.
    If you do not have a folder created at this point, you may create one by clicking the New button.

  12. Click OK

  13. Click Finish

E-mail quota for Collaboration Suite.

  • The E-mail quota is 150 MB. It is possible to stay within this range.

  • Limit the amount of attachments you keep and send

  • Empty your deleted items folder

  • Saving the attachment to your local computer (C drive)

  • Save the attachment to the Collaboration Suite File System ( Files)

  • Continually review and delete message you no longer need

How do I reset my password?

The password for your TUID (Technology User ID) is used for the following systems:

  • Desire2Learn
  • Student Email
  • MyLCC
  • Computers on campus
  • Library research databases

Passwords expire every 6 months. You will receive a warning when you log into  MyLCC that your password is about to expire.

There are a couple options for resetting your password*:

  1. If you know your password and it is not expired you can go to Change My Password, input your current password, and then create a new one by clicking Change My Password in the menu.
  2. If you do not know your current password, or your password has expired. You can reset your Technology User ID (TUID) password by clicking Forgot My Password, and answering 3 challenge (security) questions. The answers are case sensitive.

*Desire2Learn and MyLCC will work with the new password right away. The password will sync with email at 9am, and 5pm Monday – Friday.

If you are unable to do either one of the steps above please email the LCC Help Desk at LCC1@lcc.edu with the requested information below.

Full Name:

Mailing Address:

Date of Birth:

TUID:

You may also call the LCC Help Desk at 517-483-5221 option 0.

 

Spell checking on the web mail client

  1. Click the Spelling button at the bottom of the message composition screen

  2. Respond to the spell checker's suggestions

How to delete messages in the OCS web mail client (using Traditional Mail Client)

  1. Click in the Select box column to put a check mark to select an email

  2. Click Delete

  3. Click Compact Folder

Setting an an Out of Office Agent

  1. Login to MyLCC

  2. Click the traditional mail client link

  3. Login

  4. Click the Preferences icon

  5. Click the E-mail sub tab

  6. In the Auto Reply section

  7. Choose a mode

  8. Set an expiration date (the agent expires at 11:59 pm of the expiration date)

  9. Enter a message if required

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If you have questions or need additional assistance, please submit a Service Request form or call the Help Desk at 483-5221 (1-800-644-4522 - for long distance). Choose option 4

Help Desk at Lansing Community College

Help Desk
(517) 483-5221 or
(toll free) 1-800-644-4522 option 4
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