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Hardware and Software Information

This page contains information about college used hardware and software. It also includes information about requesting a computer upgrades.

Click on the topics below for information about how that subject:

Who Is LCC's Computer Vender?

LCC's computer vendors to Hewlett-Packard

 How do I get a new computer for my office?

Discuss your request with your Divisional Operations Leader. All requests for computer upgrades start with the Divisional Operations Leaders. Since they have a better understanding of whether upgrades are needed, they are the first level of approval. The Divisional Operations Leader completes and approves an electronic upgrade request form. It is then passed on to ITS for final approval.

How long will it take to get an upgrade?

ITS prioritizes its work as follows: Fixing computers that are broken is the highest priority. Installing computers for new employees who do not have a computer is the second priority. A computer that must be upgraded to support a college initiative is the third priority. Finally, general computer upgrades are the lowest priority. ITS upgrades approximately 50 computers per month.

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Can I get Microsoft Office installed on my home computer?

For a nominal fee (to cover duplication costs), you can purchase the CD-ROM disks that will allow you to install Microsoft Office programs on your home computer. Click here for more details.

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Can't find your question answered here?

Send us your question! Your suggestions are always welcome and appreciated!

Submit a question for our FAQs

If you have questions or need additional assistance, please submit a Service Request form or call the Help Desk at 483-5221 (1-800-644-4522 - for long distance). Choose option 4

Help Desk at Lansing Community College

Help Desk
(517) 483-5221 or
(toll free) 1-800-644-4522 option 4
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