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Employee Printing

Printer access for new employees

In order to print from a computer on campus you must be logged on to that computer using your own Technology User ID (TUID)Click here for instructions to set up your TUID 

Once you have claimed your account you can follow the steps below  to connect to a networked printer.

Please note: Employees should print to staff printers.  If you need to print to a student a printer you can use the steps below to add the printer, however print credits will be deducted from your print account when printing to student computers.

For Windows 7:

1.    Hold down the Windows Key ( ) and hit R to open the run command.
       A. Or click Start, click All Programs, click Accessories, and then click Run.

2.    Type \\Phaeton  and click OK.

3.    Select your printer.

 

For Windows XP:

1.   Click Start.

2.   Click "Printers and Faxes" (or settings, and printers and faxes).

3.   Click "Add a Printer", and Next.

4.   Click "Network printer, or printer attached to another computer", and Next.

5.   Click "Find a printer in the directory", and Next.

6.   In the Find Printers screen change the "In" box to Star. Erase everything in
      location. In the Name box type the building abbreviation and the floor number.
      Click Find Now. Double click the printer to install.

 

Printing Problems

The most common reason why users can't print is because they are not logged on to the network.

• You must be logged on to the network with your TUID in order to print. The generic Techid does not have printing capabilities. If you have not set up your TUID yet, click here for instructions to set up your TUID.

• Usually restarting your computer and re logging  into the network will  fix your printing problem.

• However if no one is able to print to a certain printer.  it may be necessary to turn the printer off and back on before restarting your computer.

Servicing your copier or fax

Click the link below for information about servicing your copier or fax  /purchasing/services_information/maintenance_repair.aspx

Help Desk
(517) 483-5221 or
(toll free) 1-800-644-4522 option 4
Additional contact information »