Information Technology Services (ITS)
Information Technology Services (ITS) is a division of five
departments working together to provide and sustain dependable,
accessible, and responsive computing services to the LCC Community.
Consists of five teams (Banner Support, Database
Administration, Application Administration, Portal Administration, and
Application Development) with the primary responsibility for the
development, support and administration of the College's
enterprise-class software applications.
Network, and Telecommunication Services:
The PC Operations team installs, supports and
maintains all PCs, laptops, tablets, and printers owned by LCC.
The Network team designs, supports and maintains the cabling equipment
that make up the network (wired and wireless) infrastructure on and
between LCC campuses. The Telecommunications team supports and
maintains the campus phone system, LCC issued cell phones, and call
Information Security and Infrastructure Support:
The Data Center team manages and maintains the
servers and data storage equipment in the two LCC data centers.
The Information Security team responds to security incidents and
evaluates and monitors information security and compliance risks and
recommends action to address these risks.
Consists of three teams (Media Creation and Design,
Classroom Services and Engineering Services) and provides audio, visual
and interactive instructional support to the College's students, faculty
and staff. The teams create media content used in instructional
settings and for internal and external college communications, marketing
and community relations. The department supports the College's
radio and television stations, maintains an inventory of portable
audio/visual equipment for checkout, and supports the classroom teaching
stations and related equipment.
Location: TLC 123
Instructional and Technology Support Services:
This department, known as Help Services, consists
of two teams that provide Help Desk support to College students, faculty
and staff and that manage the College's two computer labs.