Information Technology Services (ITS)
Information Technology Services (ITS) is a division of five
departments working together to provide and sustain dependable,
accessible, and responsive computing services to the LCC Community.
Consists of five teams (Banner Support, Database
Administration, Application Administration, Portal Administration, and
Application Development) with the primary responsibility for the
development, support and administration of the College's
enterprise-class software applications.
Infrastructure Support Services: The
Data Center team manages and maintains the servers and data storage
equipment in the two LCC data centers. The Network team designs,
supports, and maintains the cabling equipment that make up the network
(wired and wireless) infrastructure on and between LCC campuses.
The Telecommunications team supports and maintains the campus phone
system, LCC issued phones, and call center operations.
Technology Support Services:
The Help Desk team provides support to College students, faculty and
staff. The Computer Lab team provides access to more than 130
computers and a wide variety of software applications used to support
the many academic program areas on main campus and at west campus.
The PC Operations team installs, supports and maintains all PCs,
laptops, tablets, and printers owned by LCC.
Information Security: The Information Security team
implements and maintains an Information Security Management System
(ISMS) that manages the internal and external risks to the college's
information resources as defined by the Board of Trustees Information
Security Policy. The team oversees all aspects of Network and
Information Security, to protect the college from internal and external
threats, including the development and enforcement of Security Policy
and the design, deployment, administration and coordination of
electronic security systems to assure system and data confidentiality,
integrity and availability.
Project Management: The project management team
offers consulting and full management of any scale project.
Consulting can range from strategy assistance to solution assistance to
solution investigation and development.
Consists of three teams (Media Creation and Design,
Classroom Services and Engineering Services) and provides audio, visual
and interactive instructional support to the College's students, faculty
and staff. The teams create media content used in instructional
settings and for internal and external college communications, marketing
and community relations. The department supports the College's
radio and television stations, maintains an inventory of portable
audio/visual equipment for checkout, and supports the classroom teaching
stations and related equipment.
Location: TLC 123