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LCC Systems Operations

Calendar Category Definitions

Clones

Clones are what we call it when we take a copy of the production environment and place it in one of our test environments. The production environment is not affected during the Clone process, but the test environment(s) receiving the clone will be unavailable until the clone process completes. Which test environment is receiving the clone, and hence will be unavailable while this work is being performed, is stated in the description of the calendar entry.

Key Academic Dates

Key Academic Dates are dates throughout the year that are considered critically important to the ongoing functions of the college. All efforts will be taken to avoid Scheduled Maintenance and Production Implementation activities during these periods with the exception of those that are deemed required to support the college's business by the System Operations Coordinating Committee (SOCC).

Key Business Dates

Key Business Dates are dates throughout the year that are important dates to keep in mind when planning the other IT-related activities. Some of the dates track when different LCC functional areas are in their busiest times of the year, and hence, we will strive to avoid doing any work in the IT environment that would require that team’s involvement for testing and verification. In addition, there are some key business processes that are run throughout the year, and we will work to avoid Scheduled Maintenance and Production Implementation work during these times with the exception of those that are deemed required to support the college's business by the System Operations Coordinating Committee (SOCC).

Production Implementations

The Production Implementation calendar shows the dates that have been selected throughout the year by the System Operations Coordinating Committee (SOCC) to implement new or upgraded IT functionality into our production environments.

Scheduled Maintenance

The Scheduled Maintenance calendar shows the dates when planned, routine maintenance activities (monthly patches, system reboots, etc.) will be performed within the IT production environment. Which production environment(s) will be impacted and the expected period of system unavailability for any given maintenance is stated in the description of the calendar entry.

Testing

The Testing calendar shows the dates when planned system testing will occur throughout the year. This will include an entry for when the new or upgraded IT functionality is installed into a given IT test environment and when the testing will begin and end. Actions taking place within the IT test environments that are tracked by this calendar will not impact any production system.