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Reader Services Guidelines

Office of Disability Support Services/Reader Services
204 GB LCC Support Services

The office of Disability Support Services (ODSS) offers a variety of accommodations to students with documented disabilities through its Reader Services Program

Reader Services Office Phone:
Work room :(517) 483-1225

  1. General Guidelines
    1. Documentation of a student's disability is required before any services can be arranged through the Office of Disability Support Services (ODSS).

    2. Each semester, the student needs to review and arrange all disability accommodations with an ODSS Counselor or Advisor as early as possible. (HINT: As soon as the new schedule books are available, the student should call (517) 483-1904 and schedule an appointment with an ODSS Counselor or Advisor - visit www.lcc.edu for registration dates)

    3. The ODSS advisor/counselor will give the student an Alternate Textbook Request form if the student is eligible to receive an alternate text format.

    4. After registering for classes:
      a) If a student wants eText, he/she must fill out and turn in the Alternate Textbook form and an attached copy of the store receipt for all textbooks for which alternate formats are being requested.

      b) If a student wants Brailed text, he/she must complete and turn in the Alternate Textbook form and turn in a copy of all textbooks to be enlarged or Brailed.
      **Arrangements for textbooks to be Brailed must begin at least 10 weeks prior to need.

  2. Test Accommodations:

    1) Steps to take when working with a Reader (or scribe) for a
    quiz/test/exam:


    a) The student is responsible for informing the instructor(s) when
    a test accommodation -- reader, scribe, extended time, quiet
    room -- is necessary.

    REMINDER: The student is to provide instructors with an ODSS Instructor Memo form and should discuss testing accommodations with each instructor during the first week of class.

    b) Prior to the scheduled test appointment, the student needs to
    ask the instructor to have the test delivered to the Assessment
    Center before the test is to be taken. In addition, the student is
    also responsible for reminding the instructor that he/she will
    take the test in the Assessment Center and will not be in class
    when the test is given.

    c) To schedule a reader or scribe, the student m call
    Reader Services, (517) 483-1225, at least 5 days
    before the quiz/test/exam.

    d) Once that call has been made, Reader Services will schedule
    time for the test in an Assessment Center Quiet Room if the
    student will be on the Main Campus. Students who will be
    taking tests at LCC learning locations will need to arrange
    appointment with that location (i.e., West or East Campus,
    Livingston Center, etc)

    e) If taking the test at MAIN CAMPUS: On the day of the
    quiz/test/exam, the student should go to Counseling and
    Advising Center (204 GB) and check in at the front desk for
    the assigned reader/scribe. The Reader must go with the
    student to the Assessment Center so all Reader Services
    appointments are checked in at the Counseling/Advising
    Center.

    f) If taking the test at one of LCC's other learning locations:
    On the day of the quiz/test/exam, the student should go to that
    learning location and check in at the Assessment Center or
    office where the test is to be given. The Reader will meet the
    student at that location.

    g) Readers will only wait 15 minutes past the appointment time.
    After 15 minutes, the Reader may not be available to assist
    with testing accommodations, and the appointment will need
    to be rescheduled for a later date.

    h) If the Reader is still available when the student arrives for the
    appointment after the 15-minute grace period, the student
    will only have the originally allotted period of time to
    complete the test.

    i) The student who misses 2 consecutive testing appointments
    without calling Reader Services, (517) 483-1225, or the
    student who misses 4 testing appointments over the course
    of a semester will have this accommodation suspended until
    he/she meets with the Reader Services Coordinator to
    discuss this concern.

    j) Readers may only read the test as it is written and, when
    scribing, may only write down the student's words as spoken
    to the scribe. Readers may NOT do ANY of the following:
    explain, re-word, or assist with choosing answers on a test;
    tutor or teach any class materials; do personal tasks or
    errands; act as a go-between with the student and the
    instructor.

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    2) Steps to take to use a Quiet Room with NO Reader (or scribe):

    a) Students must call the Assessment Center site where the test
    will be taken at least 5 days before the appointment date to
    schedule a Quiet Room.
            LCC Main campus (Downtown Lansing): (517) 267-5500
            LCC West Campus (Delta Township): (517) 267-5510
            LCC East Campus (East Lansing): (517) 483-1860
            LCC Livingston Center Campus (Howell): (517) 545-3522
            LCC Clinton Center Campus (St. Johns): (989) 224-2017

    b) The student is responsible for informing the instructor(s) when
    a test accommodation -- extended time, quiet room -- is
    necessary.

    REMINDER: Students are to provide instructors with an ODSS Instructor Memo form and should discuss testing accommodations with each instructor during the first week of class. A copy of the ODSS Instructor Memo also needs to be given to the Assessment Center where the student plans to take the test(s) when the student makes quiet room reservations each semester.

    c) During the class period before each test, the student must
    remind the instructor that he/she will take the test in the
    Assessment Center and will not be in class when the test is
    given. At that time, the student should ask the instructor to have
    the test delivered to the Assessment Center of choice before
    the test is to be taken.

    Alternate Textbook Accomodations:
    See Alternative Text Guidelines for complete guidelines on how to request textbooks in an alternative format (electronic text (etext), Braille, tactile graphics, audio files.

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Appointments with the Reader Services Coordinator are available upon request to all students who receive textbook accommodations. Students should call  Reader Services Coordinator at (517)483-5263 or email wurtzf@lcc.edu  All voice and email messages will be answered within 48 hours, when possible.

Appointments with Reader Services Coordinator may include general questions about assistive technology, an overview of how to best communicate with Reader Services, how to use etext, what screen readers are available on campus and how to access them, or individual assessment of which alternate text format will best accommodate a student's print disability.

Scanned text is saved in rich text format (RTF), .doc, or searchable .pdf format before it is emailed to the student. The files may be zipped prior to being emailed. Zipped files will require an unzip software like WinZip. Students who are unfamiliar with unzipping files should call Reader Services or the Help Desk for information on how to 'unzip' files.

Students may opt to bring in a flash drive or memory stick to upload eText files directly. They should call Reader Services to make arrangements to do so: call (517) 483-1225.

Graphics and charts are usually not included as part of the e-text production. Students will find their purchased hardcopy textbook helpful to read and view all graphics and charts.

The student is responsible for notifying Reader Services if a class is dropped/added/changed, or if reading assignments change throughout the semester.

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D. In-Class Assistance:

a) The student must discuss in-class assistance with his/her ODSS
Advisor or Counselor prior to each semester. Accommodation
determinations are based on documentation and individualized
needs assessment so only students eligible for in-class assistance
may receive this accommodation.

b) The student must provide the course information (course title, time,
and location) to ODSS at least two weeks prior to the start of the semester.

c) If the request is received after the start of the semester, the in-class
assistance will begin when an Assistant becomes available.
Requests are processed on a first-come/first-served basis.

d) In-class Assistants will only wait 15 minutes past the beginning of class for the student to arrive. After 15 minutes, the In-Class
Assistant will leave and go on to his/her next service task.
Students who miss 2 consecutive class appointments without
calling, or students who miss 4 appointments over the course of a
semester will have this accommodations suspended until s/he
meets with the Reader Services Coordinator to discuss this
concern.

e) Readers acting as In-Class Assistants may NOT do ANY of the
following: explain, re-word, or assist with assignments; take notes
on behalf of a student; tutor or teach any class materials; do
personal tasks or errands; act as a go-between with the student
and the instructor.

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Office of Disability Support Services at Lansing Community College

Disability Support Services
Continental Bldg, Room 111
Phone: (517) 483-1924
Additional contact information »