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Disputes/Fraudulent Charges


LCC Cardholder must complete the Dispute Form for reporting disputed items and fraudulent charges.

The dispute form is located in two locations:

LCC Cardholder Guide Information - Must have access to MyLCC

Dispute Form

Information included on form includes

  • Employee signature and LCC Card account number
  • Dollar amount of suspected error or fraudulent charge
  • Reference number and Vendor name from the statement
  • Description of the error and an explanation of why you believe the transaction to be in error.

Fax the completed form to Chase Card Services at fax # (866) 865-2298 and copy to the Purchasing Office at (517)483-5289.

  • Chase will investigate and report findings back to Employee that generated the Dispute.
  • When transaction is found to be invalid, LCC Card account will be credited.
  • When transaction is found to be valid, the charge will be re-applied to the LCC Card account.
  • Contact LCC's Accounts Payables and inform them that you are disputing a charge.

Fraudulent Charges

1. Notify Purchasing at ext 1785 so your card can be inactivated.

2. Report unauthorized charges to the Fraud Department at
(800) 316-6056.

3. A new LCC Card will be ordered and will arrive in 5-7 days.

4. Complete dispute form and fax to Chase at
(866) 865-2298 and Purchasing Department (517) 483-5289.

Purchasing Department at Lansing Community College

Purchasing Department
Washington Court Place, Room 214
Phone: (517) 483-1785
Additional contact information »