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2006 AQIP Quality Checkup Visit 

AQIP Background

In 2001 Lansing Community College chose an alternative process for maintaining its accreditation from the Higher Learning Commission. That process, called the Academic Quality Improvement Program (AQIP), involves several steps that ultimately result in the creation of a comprehensive system of data-driven continuous quality improvement in all instructional and administrative areas of the College.

LCC has engaged in the following AQIP steps:

  • In 2001 LCC was admitted to AQIP and its accreditation status was extended to 2008-09.
  • In 2002 and again in 2006, representatives of LCC's Executive Leadership Team and AQIP Steering Committee participated in a Strategy Forum, which is a peer review process that assists a college in selecting, critically examining, and committing to Action Projects that drive quality improvement.
  • The College identified three Action Projects in 2002 and updated those projects in 2006 and 2007. Action Projects are a means of focusing the institution on concrete quality improvement projects. As one project is completed, another takes its place. LCC's current Action Projects are summarized below:
    • Creating Continuous Process Improvement Systems. This involves creating a comprehensive system of data-driven continuous quality improvement that will comprise all instructional and service units of the College.
    • Emergency/Safety Action Plan. The College will provide a comprehensive, strategic approach to safety and emergency issues, in such areas as emergency management, life safety systems, occupational health, environmental health, and management of vehicle fleet.
    • Strategic Alignment Initiative. The goals are to increase communication and awareness among all staff and faculty about the College's Strategic Plan; strengthen the sense of teamwork, collaboration, and commitment necessary for successful implementation and updating; increase opportunities to align Division activities with the plan; and increase College leadership's ability to address barriers to implementation.
  • A 93-page Systems Portfolio describing the College's fundamental institutional systems was submitted in May 2005. The Systems Portfolio describes the context, processes, results and improvement in each of nine AQIP categories: Helping Students Learn, Accomplishing Other Distinctive Objectives, Understanding Students' and Other Stakeholders' Needs, Valuing People, Leading and Communicating, Supporting Institutional Operations, measuring Effectiveness, Planning Continuous Improvement, and Building Collaborative Relationships.
  • A Systems Appraisal of LCC's Systems Portfolio was conducted by a team of Commission-trained, experienced reviewers knowledgeable about quality. A detailed Feedback Report was received by the College in October 2005. The report provides information on how the college can improve its processes and performance in each of the nine AQIP categories. AQIP expects organizations to demonstrate overall improvement from one Systems Appraisal to the next.
  • In January 2006, the College held a forum to discuss and analyze the system appraisal feedback. The Executive Leadership Team, Academic Chairs, and other College leaders identified three areas of focus: Organizational Alignment, Evaluation and Data Decision Making, and College-wide Participation and Communication.
  • November 29-December 1, 2006, the College had the AQIP Quality Checkup Site Visit. Two AQIP reviewers--Dr. Vaidehi Rajagopalan and Michael White--assisted LCC in understanding itself and taking actions that will move it toward accomplishing its mission, vision and potential. Quality Checkups are not visits an institution can "fail" (although they could result in uncovering problems not identified previously), so the climate surrounding them should be positive.

Questions? Please contact Jason Mayland at (517) 483-1975 or

Quality, Planning & Economic Development at Lansing Community College

Quality, Planning & Economic Development
Washington Court Place
Phone: (517) 483-1975