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Your Lansing CC Debit Card is on its way!

Welcome new students!

Higer One getting started videoIf you just recently registered, your Lansing CC Debit card will be mailed to you in the next 3-10 days. Please be on the lookout for this piece of mail. It holds the card that you will need in order to activate your refund preference. Do not throw this card away! In order to receive any LCC student refund, you will need this card to activate your refund preference online at lansingccdebitcard.com.

(Note: This card is the key to choosing your refund preference, but is not an active Debit MasterCard unless you open a OneAccount with Higher One by choosing the Easy Refund option. See below.)

A new approach to refunds: LCC partners with Higher One

Lansing Community College is partnering with Higher One to provide students faster, more convenient access to financial aid and other school refunds.

Founded in 2000, Higher One provides higher education institutions and their students with efficient, convenient and easy-to-use solutions to handle financial disbursements. To date, Higher One has disbursed over $6 billion dollars in refunds for its clients to more than 2,000,000 students, faculty, and staff at distinguished public and private higher education institutions throughout the country.

How will LCC refunds be delivered to students?

LansingCC Debit CardEach registered LCC student will receive a Lansing CC Debit Card. Your card will arrive in the mail at your primary address on file with LCC. To receive your refund, you must activate your refund preference using the Lansing CC Debit Card. During the refund activation process, you will choose how to receive your refund money. You will activate your card and make your refund selection online.

What are my options for receiving all student refunds, including financial aid refunds?

Your options include having your refund:

  1. Directly deposited to your Higher One checking account (OneAccount) - Easy Refund (one business day).
  2. Deposited to another bank of your choice via ACH transfer (2 - 3 business days).
  3. Paper Check if you do not select a preference (21 business days)

HigherOneWhat is the OneAccount?

The OneAccount from Higher One is a fully functioning FDIC insured checking account that allows you to access your student refunds quicker and easier than ever before. The OneAccount has no minimum balance, no monthly fees, and free Internet banking features. With it, you can use your Lansing CC Debit Card to make purchases anywhere Debit MasterCard is accepted.

How to use your Higher One card without incurring fees

Like any financial institution, Higher One charges fees for certain types of services. If you choose to open the OneAccount, you are opening a new bank account with Higher One. Here are some useful pointers:

  • Use the on campus Higher One ATMs
  • When you are using the card at a retailer, select the "credit" option, not the "debit" option (the Higher One card is a debit card, but there will not be a charge if you select the "credit" option)
  • Do not take cash advances on your Higher One account
  • Double check the on-line fee schedule with Higher One
  • Higher One ATM locator.

If you already have a savings or checking account with another financial institution, you can choose to have any refunds direct deposited to another account (ACH Transfer).More information >

View a video demo of how to activate your Higher One card.

What are the advantages of having my refunds deposited directly to my OneAccount?

  1. Easy Refund (depositing your refund to your OneAccount) is the quickest way to gain access to your money. In order to have your refund directly deposited, activate your OneAccount as soon as possible.
  2. You can use the Lansing CC Debit Card as a Debit MasterCard (NOT A CREDIT CARD) to make purchases at all Debit MasterCard locations, access cash at an ATM, pay bills, send money electronically and so much more.
  3. There is no charge to you for receiving your refund directly in your LCC OneAccount. There is no monthly fee or minimum balance for the OneAccount. Additionally, there is no charge for using your card as a debit card or when you make withdraws from one of the 4 Higher One ATMs located on campus (2 at Main, one at East, one at West).

    PDF file View map of ATM locations

How will I know when my refund has been deposited to my OneAccount?

You will receive an email when your refund has been directly deposited to your OneAccount. Additionally, you will be able to see details of your OneAccount by accessing your OneAccount Statement on the website. You may also sign up to receive a text message directly to your cell phone.

Can I have my refund deposited to another bank account?

If you choose to have your refund deposited to a bank of your choice, this transfer may take 2-3 business days from the day the college releases the funds. In order to have your refund deposited to your bank, you must first activate your refund preference with the Lansing CC Debit Card at www.LansingCCDebitCard.com. For this option, you will need to complete, print and mail the third party form to the designated address. This form is available on www.LansingCCDebitCard.com.

Why is the Debit MasterCard logo on the new Lansing CC Debit Card?

The Lansing CC Debit Card is the card you use to access your funds if you choose to accept the OneAccount. With the Debit MasterCard logo on it, you can use the card as a debit card wherever Debit MasterCard is accepted. Click here to view Higher One's fee schedule for OneAccount services.

Please note: The Higher One card is NOT a credit card. It is a DEBIT card. That means funds must be available in the checking account when the card is used.

What will happen to my refund if I don't activate my Lansing CC Debit Card?

Refund checks will be mailed within 21 days as required by Title IV regulations.

What do I do if I did not receive my Lansing CC Debit Card in the mail?

You may log onto www.LansingCCDebitCard.com and use the "Where's my Card" self help feature that will provide you with the real time status of your card. Or, you may contact Student Finance at LCC.

What if I have additional questions?

Visit LCC's Higher One FAQ page for more information about the Lansing CC Debit Card and refunds, or visit wwwLansingCCDebitCard.com/easyhelp.

Student Finance at Lansing Community College

Student Finance Office
TLC Bldg, Room 127
Phone: (517) 483-1272

Office Hours
Monday - Thursday: 8am - 6pm
Friday: 8am - 4pm
Additional contact information »

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