FAQs: General Questions
- Who can use the West Campus Computer Lab?
- What ID should I bring in to get in to the computer lab?
- Where can I get a StarCard?
- How do I log into the Network?
- What do we use the Username for?
- Do I still need a password or pin to login Desire2Learn or Banner?
- What should I do if I am unable to log into LCC's Network?
- How do I log into Desire2Learn or Banner?
- How do I get and use my LCC e-mail account? Where can I access it?
- If I have my own e-mail account, how do I use it?
- How to print from the computer lab?
- Why I can't print?
- Does LCC provide dial-up Internet access for students from home?
- Where can I find my class schedule?
- Can I get help with my homework in the lab?
- Does the lab have headphones?
Currently registered students and staff are welcome to use the West Campus Computer Lab. We are open 7 a.m. to 9 p.m. Monday through Thursday, closed Friday, Saturday and Sunday
Students must have a valid StarCard to access the West Campus Computer Lab. If you do not have a StarCard, please take a valid picture ID to Parking Services room 215.1 Gannon Building. The 1st StarCard is free. If you lose or damage your card, replacements are $15.00. If you left your card in your car or home, we will offer you a Temporary pass but that is limited to one time per semester.
StarCards are available at Police and Parking Office located in:
Gannon Building 201
Mon - Thu 7:00 AM to 8:00 PM
Fri 7:00 AM to 4:00 PM
A network account and Technology User ID (Username) have been created when students register for classes at LCC, so that students can login to the network and access myLCC to look up their Username and set their own password. If you are on campus and you don't know your Username or password, do the following:
Turn on the LCC computer;
At the Network Login prompt enter "techid" for the username and password;
Click on the OK button (you will be linked to the LCC web site);
Click on the myLCC sign in button at the top of the page
Click the link below the login box that says "activate my account"
Submit the necessary information, click find me
Username will be provided and you need to set up a password;
Once you received your Username and made a password, you can log into myLCC from the LCC home page.
After you opened the myLCC account, you need to log off the computer and wait for 10 minutes and then you be able to use your Username and password to login the Network. If you do not wait for an enough time, your account will be locked out. Then you need to wait for at least 30 minutes to login.
You can always call 483-5221 LCC Help Desk or stop by either the West Campus or Main Campus computer lab to get assistance.
Every LCC student has a network account. Usernames are assigned when students register for classes at LCC. Students have to use the Username to login to the campus network in order to access various computing resources, such as the ability to print or through the LCC home page to access myLCC Home, where you can access various online resources.
No. Once you logged in to myLCC, you should be able to access both Desire2Learn and Banner without having to re login.
First, you need to check your Username and password. You may reset your password through myLCC.
1. Go to the LCC home page (www.lcc.edu) by using "techid" for user name and password
2. Click on "Register for access to myLCC"
3. Click on the button that states "Register for access to myLCC"
4. Click on "Forgot my password"
5. Follow the direction to reset your password
If it is still not working, please call the Help Desk at 483-5221 or send an e-mail to LCC1@lcc.edu explaining your problem.
Launch your browser and then go the LCC home page.
Click on the myLCC Login button
Enter your Username and password
Once you logged in to the myLCC, you will be able to see the Blackboard and Banner web links are in your LCC eToolBox of the myLCC home page.
All registered LCC students will have an e-mail account provided by the College. The LCC e-mail account is accessible through myLCC, but first you need to request an e-mail account in the myLCC under the My place tab. Your LCC student e-mail address is your Username@mail.lcc.edu (for example: email@example.com). Please visit the Help Desk site for detailed instruction. >
If you have any questions about your e-mail account in myLCC, contact the Help Desk at 483-5221, or send an e-mail to LCC1@lcc.edu, or stop by the TLC100 Computer Lab on campus.
Instead of using your LCC e-mail, you may provide an alternate e-mail address as your preferred e-mail address. Your LCC e-mail address is displayed in Banner. You can update it by following the steps below:
Log into myLCC on LCC web site (http://www.lcc.edu)
Click Banner at the top of the screen
Select Personal Information, and then select Edit My E-mail Address
Follow the directions on the screen to add an additional e-mail address
Deselect the LCC Student E-mail address by turning off the preferred status
Select the e-mail address you just entered and check on the preferred status
Or you can login to myLCC, go to My Place page and update your e-mail over there.
LCC established new student printing policies. Each student is provided with 150 credits every semester. These credits will rollover to the next semester, where enrolled students will receive another 150 credits until they obtain a maximum of 500.
To purchase more printing credits, visit lcc.edu/mall. The printing credits are NOT redeemable for cash, and purchased credits will NOT be lost between semesters.
If there are any questions regarding printing credits, click here, or see the lab staff.
If you are logged in as "techid", you will be unable to print on campus. The "techid" user name is provided by the college for your first time use only login to the Network. After you get your username and set up your own password in the myLCC, you need to use your username and password to establish your printing ability. Printing has been disabled for techid.
Another reason you may not be able to print that is your print account balance is at 0. To purchase additional print credits, visit lcc.edu/mall.
No. This is because we do not charge students a fee to cover the cost of internet access as some colleges do.
You can get your class schedule in the Banner web:
Launch your browser and go to the LCC home page at http://www.lcc.edu
Click Banner web link
Click on Student Services & Financial Aid
Click on Student Record
Click on Review Your Course Schedule
Select the current semester
Click on Submit Term button
Lab technicians are available to assist you with hardware/software problems and to answer general application questions. If you are struggling with course content, Tutorial Services has tutors available for many of the program areas. They can be reached at 483-1209.
No, you must provide your own.
West Campus Computer Lab
Phone: (517) 483-1638
Additional contact information »